November 2nd, 2025

Guide

Lifestyle

Tokyo Taxi Guide: How to Take a Taxi in Japan

Tokyo Taxi Guide: How to Take a Taxi in Japan

Taxis in Japan: Fares, Etiquette, and Cashless Payment Options

Key Takeaways

Why it matters now: Japanese taxis are becoming more foreigner-friendly in 2025, with modern payment options and multilingual support introduced post-pandemic. Knowing the latest fares and etiquette ensures a smooth taxi ride in Japan's famously polite cabs.

  • Tokyo's Updated Fare: The standard taxi fare in Tokyo's 23 wards rose to ¥500 for the first ~1.1 km (up from ¥420), with ~¥100 added per 255 meters thereafter (or per 95 seconds in slow traffic).
  • Ubiquitous Cashless Payments: 99.4% of Tokyo taxis now accept cashless payments (credit cards, IC card, mobile pay), part of Japan's push toward a 40% cashless society by 2025. Nationwide taxi e-payment adoption is over 90%.
  • Typical Cost: A 10 km taxi ride in Tokyo costs about ¥4,500 under normal traffic (around ¥2,000–¥2,500 for ~5 km). Short hops start at ¥500–¥600 base fare, so costs add up quickly compared to trains – but you're paying for door-to-door convenience.
  • No Tipping, Different Rules: There's no tipping culture for taxis – simply pay the metered fare (drivers will politely refuse extra). Automatic doors mean you shouldn't touch the door – the taxi driver opens and closes it for you. Also, seatbelts are mandatory in the back seat by law.
  • 2025 Trends: With inbound tourism rebounding beyond pre-2020 levels, taxis are in high demand and increasingly catering to foreign-language needs (many now have translation tablets and English-support apps). App-based ride-hailing (e.g. Uber) is still limited in Japan, so traditional taxis remain the go-to for on-demand transport, now modernized with cashless tech and fixed airport fares.

Why Taxis in Japan Matter in 2025

Japan's taxi landscape is evolving amid social and economic shifts. The government's cashless initiative – aiming for 40% digital payments by 2025 – has accelerated e-payment adoption in taxis, with Tokyo cabs achieving almost universal card/IC acceptance (99.4%) by 2022. This means visitors and foreign residents can ride without worrying about carrying stacks of yen. At the same time, the post-pandemic tourism boom is real: inbound traveler numbers in 2023–24 have surged past pre-COVID levels, putting taxis back in the spotlight as a convenient option for those navigating unfamiliar cities or late-night returns when trains stop.

Crucially, Japan's regulatory stance keeps ride-sharing services scarce – Uber operates only in a limited capacity and typically dispatches licensed taxis. So unlike some countries where you'd default to a rideshare apps in Japan, in Japan you'll likely be flagging an actual cab or using a Japanese taxi app. The taxi service is adjusting: after 15 years without a fare raise, Tokyo revised its rates in late 2022 (e.g. base fare from ¥420 to ¥500) to support drivers amid higher fuel costs. For riders, this means slightly higher prices but also a more sustainable, reliable taxi service. In short, knowing how Japanese taxis work – the fares, etiquette, and payment options – is more important than ever in 2025, as they offer a safe, accessible alternative to the world-class (but sometimes crowded or closed for the night) public transportation system.

Taxi Fares in Japan: How the Meter Works

What to expect: Japanese taxis use a government-regulated metered fare system that ensures transparent pricing across companies. Each region sets its fare structure within national guidelines, so the exact rates vary by city (for example, Tokyo's fares differ from Osaka's). It's important to understand the basics so you're not caught off guard by the cost in Japan.

Base fare and distance: In central Tokyo, the current base fare is ¥500, covering the first ~1.096 km of the taxi ride (this was raised from ¥420 in 2022). After that distance, the taxi fare increases by a set increment – typically ¥100 for every 255 meters traveled. In practical terms, once you go beyond the first kilometer, you'll see the meter tick up roughly ¥100 at every quarter-kilometer. The meter also charges by time at low speeds: if the cab is stuck in traffic or waiting (below 10 km/h), about ¥100 is added per 95 seconds of delay. This combination is known as a distance-time tariff, and it's why even in a traffic jam the fare will climb.

Typical ride costs: Because of the metered structure, longer distances result in proportional costs. As a rule of thumb, ¥4,500 for 10 km is a reasonable estimate in Tokyo under normal conditions. That breaks down as ¥500 base fare + roughly ¥4,000 for the remaining ~9 km. A shorter 5 km ride would be around ¥2,300 (if no major traffic delays). Keep in mind these figures can vary slightly by region – for instance, some cities have a higher initial fare but cover more distance before increments. All taxis clearly post their fare schedule (usually on a sticker or digital display), so you can check the starting fare and unit rates when you enter.

Extra charges: Be aware of a few additional charges that can apply: Late-night surcharge and call-out fees. By law, trips during late night/early morning (typically 10PM to 5AM) incur a 20% fare surcharge on the meter. The taxi's sign will often switch to "割増" (warimashi, meaning surcharge) during those hours to signal this. Also, if you call a taxi by phone or app for pickup, many taxi companies add a small pickup fee of around 400-750 yen (this covers the cab driving to meet you). This fee is usually a flat few hundred yen, not a per-minute charge – and some apps like GO or certain companies might waive or discount it, so it's worth checking. Regular street hails at a taxi stand or on the curb have no extra fee. There is no per-person charge in taxis (the fare is per car), and no baggage fees – the price is solely what the meter (and any surcharges) dictate.

Saving money tips: While you generally cannot negotiate taxi fares in Japan (the meter is the law), you can plan smartly. If you're going a very long distance (e.g. taxi from the airport to city), check if a flat-rate fare is offered – Tokyo, for example, has fixed-zone fares from Narita Airport or Haneda Airport that can sometimes save money or at least cap the cost if there's a traffic jam. Also, two or three people sharing a cab can make the cost per person more reasonable compared to each buying train tickets, especially late at night or door-to-door to a hard-to-reach address. Remember that after ¥9,000 on the meter, a 10% long-distance discount often applies (a policy in many regions to ease the burden of very long rides). Still, taxis are relatively expensive for daily use – they are best reserved for when you have heavy luggage, are out past the last train, traveling in a group, or simply want the comfort and speed of direct transport. If cost is a concern, consider using a taxi for the "last mile" from a train station to your final destination, rather than for the entire cross-city journey.

Blog Post images 6.png

Taxi Etiquette: Riding the Right Way

Japanese taxis are known for their excellent taxi service and polite drivers. As a passenger, a bit of local etiquette goes a long way in ensuring a pleasant taxi experience for both you and the driver. Here's what you need to know about manners and customs when taking taxis in Japan:

Automatic doors – don't touch them

Nearly all taxis in Japan have left rear doors that open and close automatically. The taxi driver will remotely open the door for you when you hail a taxi – you should wait for the door to open and hop in. Likewise, when you arrive, stay seated for a moment and the driver will pop the door open for you to exit. Do not forcefully shut the door yourself; in fact, try not to touch it at all – avoid using a different door. It's not only polite to let the driver handle it, but also prevents damage to the door mechanism. If you're unfamiliar and accidentally start to close it, the driver may politely admonish you. Just remember: hands off the door, it's part of the taxi service.

Where to sit

If you're alone, customarily you sit in the back seat (behind the driver or diagonally – it doesn't really matter). The back left seat is considered the "best" seat (especially in business contexts), but as a foreigner you won't be expected to know hierarchy seating. Avoid sitting in the front passenger seat unless the back is full – some drivers prefer all passengers in back for safety. If you have a group of three or four passengers, it's fine for one person to take the front.

Communicating your destination

Right after you board (and buckle up), the first thing to do is politely state your destination. Many drivers speak only basic English, so it helps to show the address in Japanese (either on your smartphone, a business card, or written down) or at least name a major landmark nearby. Speaking clearly and using well-known place names (e.g. a train station, hotel, or attraction) will smooth the ride. For example, instead of a tiny street address, say "Shinjuku Station, West Exit" or "Tokyo Tower" and then the specific street if needed. Drivers have GPS and can also receive navigation by inputting phone numbers or postal codes, so providing any of those can help. If the driver looks unsure, don't hesitate to show a map on your smartphone or a printed address – they appreciate the effort and it avoids confusion. During the ride, if you need to change the destination or make a stop, politely mention it (they will almost always accommodate, since the meter will account for any extra distance or waiting time). A phrase like "Sumimasen, tochuu de konbini ni yotte moraemasu ka?" ("Excuse me, could you stop by a convenience store on the way?") could be useful if you need a quick stop.

No tipping – just say thank you

One of the most important differences in Japan: there is no tipping for taxis (or most services). The taxi fare on the meter is all you need to pay – no extra percentage. Attempting to tip will likely cause the driver to politely refuse and return your change, or look confused. In fact, many taxis have systems where all money is accounted for, so they cannot keep a tip. The polite "thank you" for good service is verbal: a simple "Arigatou gozaimasu" (thank you very much) when you leave the cab. The drivers will often respond with a courteous thank you in return. If your fare comes to, say, ¥1,920 and you give ¥2,000, expect your ¥80 change unless you firmly insist "korette ii desu" (it's okay) – but again, this is not necessary nor generally expected. Save both of you the awkwardness and just pay the exact fare. The best "tip" is your gratitude and possibly using the taxi service again in the future.

Paying and exiting

When the cab stops at your destination, the driver will announce the fare (or you can read the meter). It's best to remain seated while you pay. If paying by cash, the driver or a payment tray will be accessible – put your cash in the tray rather than hand it directly, if a tray is provided (this is common Japanese practice for any cash transaction). The driver will quickly make change and hand it to you. If paying by card or IC card, let the driver know ("Card de onegai shimasu" works, or often they'll ask "Card OK?"). They will produce a handheld card reader or point to the machine in the back – insert, swipe or tap your card as instructed. Many taxis now support tap (NFC) payments and IC transit cards (just tapping your Suica/PASMO on the reader). Follow the driver's guidance: some systems print a receipt that you sign or enter a PIN if needed. The whole process is usually quick. Once paid, the driver will push a button to open the door for you – you can then gather your belongings and step out safely. Be mindful of traffic when you exit (you'll be stepping onto the left side sidewalk in most cases). The door will close automatically after a moment; if it doesn't and the driver looks back, you can gently push it closed. Give a parting nod or "thank you" and you're done!

Seatbelt and safety

By law you must wear your seatbelt, even in the back seat. The cab will have stickers reminding you (often in English and Japanese). Buckling up is not just legal formality – taxis can occasionally brake suddenly in city traffic, and you don't want to get hurt or get the driver in trouble. If you forget, the driver will likely remind you to put on your belt before departure. Smoking is not allowed in taxis, and all are non-smoking by regulation these days. It's also good etiquette not to distract the driver too much – friendly small talk is fine if you both share a language, but don't expect chatty service (many drivers will focus on driving quietly unless spoken to). Phone calls are allowed, but try to keep your voice low to be respectful.

Hailing and queue etiquette

How you catch a cab also has some unspoken rules. If you're hailing on the street, make sure you are visible and in a safe spot. Stand on the side of the road in the direction of traffic and raise your hand to signal a free taxi. Look for the "空車" (kuusha) sign lit up in the windshield – that means the cab is vacant. (A red or green taxi light typically indicates empty; "賃走" means it's occupied). At designated taxi stands, always line up and wait your turn; do not cut the line or try to jump ahead to a cab that's further back. The Japanese highly value orderly queues. The first person in line takes the first cab in the queue, and so on. If someone was already trying to hail a taxi nearby before you, don't swoop in front of them. These courtesies ensure everyone gets service fairly. Also, note that taxis cannot stop in some prohibited areas (such as within intersections, on crosswalks, near corners, or where no-stopping signs are posted). The driver may wave you forward or move a bit before safely stopping – this is normal. They're just complying with traffic laws, so don't chase a cab into a dangerous spot; let them pull over where it's safe.

Behavior in the taxi

Once inside, try to keep the cab clean and comfortable. It's okay to talk quietly with your travel companion, but it's courteous to keep your volume down – treat it like a shared public space in terms of noise. Eating or drinking in the cab isn't outright forbidden, but it's best to avoid anything messy or strong-smelling out of respect. A sealed water bottle or coffee is usually fine, but, for instance, digging into a burger or blowing cigarette smoke (again, smoking is banned) would be very rude. Definitely avoid anything that could spill; causing a mess can lead to a cleaning fee if the seats get soiled (for example, if someone gets sick in the cab, expect to pay a substantial cleaning charge). If it's raining, the driver might offer you a towel for a dripping umbrella – or you can ask if they have a bag; don't just plop a wet umbrella on the seat. Large luggage can go in the trunk – ask the driver for help and they'll gladly open the trunk for you. Drivers typically hop out to assist with heavy bags. Finally, wear a mask if you're coughing or during pandemic times; many drivers are still cautious (some taxis even have plastic partitions installed from COVID-19 period).

By following these etiquette points, you'll find Japanese taxi rides to be a pleasant experience. The drivers, often neatly dressed in suits or uniform, may even offer small services like charging your smartphone or a mint/candy. In return, the expectation is simply polite behavior from passengers. Show respect for the car and driver, and you'll fit right into the Japanese taxi culture.

Cashless Payment Options in Japanese Taxis

One of the biggest improvements in Japan's taxis in recent years is the widespread adoption of cashless payment methods. Japan traditionally was a cash-centric society, but with government encouragement and the drive for convenience, taxis now accommodate a wide array of digital payments. Here's what you need to know about paying for your cab without cash:

Nearly all taxis accept cards or digital payments

As of 2022, about 90.8% of taxis nationwide accept some form of cashless payment, and in Tokyo it's virtually 99%. This means in any major city, you can confidently assume you can pay by credit card or IC card. Look for the stickers on the window or back of the passenger seat which show the accepted logos. Common credit card brands (Visa, Mastercard, JCB, AMEX, Diners Club, etc.) are usually listed, along with IC symbols (the Suica/PASMO logo for transit cards) and sometimes QR code payment logos. Major taxi companies in Tokyo (Nihon Kotsu, Daiwa, Kokusai, Teito, etc.) all support multiple cashless methods.

Payment methods you can use

Credit and Debit Cards: Visa, Mastercard, JCB are almost universally accepted. Many taxis also take American Express and Diners Club, though very rural operators might not. When you finish your taxi ride, just tell the driver you'll pay by card. They will hand you a card reader or have you tap on a screen. Some readers require a PIN or signature, others are contactless – it works just like at a store.

IC Transit Cards (Prepaid): These are the rechargeable smart cards like Suica, PASMO, ICOCA, etc. that you use for trains and buses. Many taxis have readers for these – in fact, the same device that reads credit cards often reads IC cards. If the cab has the IC logo, you can simply tap your card to pay. Just make sure you have enough balance on it, because you cannot recharge your IC card inside the cab.

Mobile Payment (NFC) via Smartphone: If you use Apple Pay or Google Pay, those can work through systems like QUICPay or iD, which are common in Japan. Essentially, if your smartphone's wallet is linked to a credit card, you can tap it just like a physical card.

QR Code Payments: Japan has seen a boom in QR code payment apps (similar to Venmo/WeChat Pay etc.). The big one is PayPay, along with LINE Pay, Rakuten Pay, au PAY, and others. Many taxis – especially those of large companies – now support these.

Taxi App (In-App Payments): If you hail a cab via a smartphone app like GO, S.RIDE, DiDi, or Uber (Japan), you can often register a payment method in the app and have the ride billed automatically.

Practical tips for cashless payment

Before you start the ride, you can confirm with the driver if your preferred method is OK. Simply asking "Credit card daijoubu desu ka?" (Is credit card okay?) or showing your Suica card and saying "Suica, OK?" will clear any doubt. Almost always the answer will be yes.

Always have a backup plan: carry a bit of cash (yen) just in case the card reader encounters a problem.

Japan's mobile data can occasionally cut out in tunnels or remote areas, and some card readers need connectivity to process. If the electronic payment fails due to technical issues or card denial, you'll need to pay cash. Worst case, if you have no cash, the driver might have to take you to an ATM or fill out an IOU form for later payment – an inconvenience best avoided. So keep ¥5,000 or so as emergency taxi cash even if you intend to pay cashless.

Receipts and records: Whenever you pay (cash or cashless), you can ask for a receipt – say "Ryōshūsho kudasai."

This is very useful if you need to track expenses or if you accidentally leave something in the cab. The receipt contains the taxi's license number and company contact, so you can call and hopefully retrieve lost items. The receipt will also show the fare breakdown including any late-night surcharge or tolls. If you pay via app, an e-receipt will be in the app or email. Japanese taxi drivers are very honest, so you don't need to worry about being overcharged – the meter and any surcharges are transparently recorded on the receipt.

In summary, paying for taxis in Japan is easy and flexible: cash, credit/debit, IC transit cards, mobile payments, and apps are all on the table.

Embrace the cashless payment options if you can, because it speeds things up and means you're not fumbling with coins. Just double-check that your card or phone payment method is accepted and has sufficient balance. With that done, you can enjoy the ride and simply walk off at the end with a polite thanks – payment handled.

Blog Post images 5.png

Best Practices for a Smooth Taxi Experience

Even in a highly organized taxi system, there are a few common pitfalls and risks to be mindful of. Here are the top three mistakes riders often make – and how to avoid them – so you can use taxis like a pro:

Risk or Mistake Impact (Why It's a Problem) How to Avoid It (Solution)
Assuming every cab accepts your card or app (Not confirming payment method) You might end up unable to pay if the cab is cash-only or if the card reader fails, leading to an awkward situation or extra stops. Check for payment stickers or ask the driver when you get in if you plan to pay by card/IC. Always carry some cash as backup in case the electronic payment doesn't go through.
Giving vague or English-only destination info (Communication issues) The driver may misunderstand where you want to go, potentially taking the wrong route or significantly delaying your arrival. Show the address in Japanese or a map on your smartphone. Point out a nearby landmark or intersection to clarify. Preparation helps – for example, have your destination's name written in Japanese (or use an app like Google Maps) to ensure the driver knows exactly where to go.
Mishandling taxi etiquette (door, tipping, etc.) (Cultural faux pas) You could offend or confuse the driver: slamming or yanking the automatic door can damage it, and trying to tip may cause the driver to insist you take your money back, creating discomfort. Don't touch the door – let the driver open/close it for you. At the end, pay only the metered fare and do not insist on a tip. A friendly "thank you" (and buckling up and being polite during the ride) is all that's expected.

By avoiding these mistakes, you'll save yourself (and your driver) a lot of hassle. In short: verify payment options, communicate destinations clearly, and respect the local etiquette. Following these best practices means your taxi rides in Japan will be efficient, drama-free, and truly convenient.

Checklist: How to Take a Taxi in Japan

Plan your payment and destination:

Before you hail a taxi, decide how you will pay (yen cash, credit card, IC card, etc.) and make sure you have that ready. Also, note down your destination in Japanese (or have it on your smartphone) – this could be the address, a Google Maps pin, or a nearby landmark. Preparation ensures a smooth ride.

Find a taxi:

Look for an official taxi stand or hail one on the street in a safe spot. On the street, stand on the side where traffic is heading in your direction. Raise your hand calmly as a cab approaches. Check the taxi's sign – if it's lit and says "空車" (kusha, empty), or a red LED taxi light, that means the taxi is available. (If it says "割増", it's empty but on late-night surcharge time.) Taxis in Japanese cities are usually abundant; in downtown Tokyo you might see a dozen with their lights on. At night, the top light is often green for empty. Avoid hailing taxis in no-stop zones (like intersections or bus stops); walk a bit to a safe area so the cab can pull over.

Board safely (hands off the door):

When the cab stops for you, do not pull the door. The left rear door will open automatically – hop in once it opens fully. Be mindful of oncoming bikes or cars when stepping off the curb into the cab. If you have luggage, ask the driver "Trunk, onegai shimasu" and they will pop the trunk and often get out to help load it. Settle into the rear seat. Put on your seatbelt (it's legally required and for your safety). If you have companions, make sure everyone buckles up.

State your destination clearly:

Right after entering, tell the driver where you want to go. It can be as simple as a famous place name or a full address. Speak slowly and clearly; you can say the place name + "onegaishimasu" (please). For example: "Tokyo Dome Hotel, onegaishimasu." If possible, show the driver the address written in Japanese or on a map app. They might input it into their GPS. If you only have it in English, show it anyway – many drivers can read Roman letters or will recognize major hotel names. Confirm the driver understood – if they repeat the destination or say "hai" you're set. If not, try a different landmark or a Japanese phrase. Most taxis in city areas also have a navigation system – you might see the driver typing on a GPS screen. Once the destination is set, you can sit back and relax.

Ride and relax (follow the meter):

During the journey, you don't need to do anything as the passenger. The meter will calculate the taxi fare – you'll see it typically on a small digital display near the dashboard or on the center console. It starts at the base fare and will tick up as described earlier. Don't be alarmed by small jumps; it's normal. Keep an eye on it if you're curious or on a budget, but rest assured the shortest route is usually taken (drivers don't want complaints, and with set fares there's little incentive to detour). If you have a preferred route (maybe you know a shortcut), you can politely mention it, but generally it's best to trust the driver or GPS. Etiquette during the ride: feel free to enjoy the view or have a quiet conversation with your travel partner. Avoid loud phone calls or any behavior that might distract the driver. If you absolutely need to call someone, it's not forbidden, just speak quietly. The driver may listen to the radio or not – many keep it off unless you request music. If the driver speaks some English or you speak Japanese, you can have pleasant small talk, but there's no obligation. (Many drivers are quite knowledgeable and proud of their city, so they might point out sights or chat if you seem interested.)

Approaching your destination:

As you get close, the driver might confirm the exact stop. They might ask something in Japanese – often it's "Is this spot okay?" or "Here?" If you're going to a large building or complex, you can specify an entrance. Otherwise, if it looks right, just say "Hai, koko de ii desu" (Yes, here is fine) or "Koko desu" (It's here). The driver will pull over as close as possible to your destination. Note: If you realize you don't have enough cash or you suspect your card might not work, speak up before you arrive (ideally, back when you boarded or at least before the driver stops the car). It's much easier for them to swing by an ATM or address payment issues while en route than when the trip is technically over.

Payment time:

Once stopped, the driver will press a button to stop the meter. Check the fare on the meter display. The driver will usually announce it as well (e.g. "Sen nihyaku en desu" meaning ¥1,200). Indicate your payment method: say "genkin" for cash or "kādo" for card. If paying cash, take out your money – the driver will hand you change down to the exact yen. (It's helpful to have smaller bills; drivers can make change for large bills, but try not to pay a ¥10,000 note for a ¥710 ride if you have coins handy.) If paying by card/IC, the driver will ready the machine – they might hand it to you or ask you to tap/insert. Follow the prompts; it might ask for a PIN or signature on a touchscreen. It processes quickly and the driver will let you know when it's approved. If paying by mobile app (GO, Uber), typically you do nothing at this point – the app will handle it and the driver's device will confirm payment received. In any case, the driver will then produce a receipt if you need one (they often ask "Ryōshūsho irimasu ka?"). It's wise to take it, especially if you might expense the ride or in case you forget something in the cab.

Collect your things and exit:

Before stepping out, gather all your belongings. It's easy to leave a phone or wallet on the seat, so double-check. If it's nighttime, do a quick sweep of the seat and floor – many lost items in taxis are phones or small bags left behind. Open the door? Nope – the driver will open the door for you when you're ready to exit. (In some cases, you can gently press the door handle to trigger the auto-open, but usually they see you reaching and hit the switch.) Be cautious as you step out onto the street, especially if it's not a formal taxi bay – watch for bicycles on the sidewalk or other cars if you're opening onto a traffic side (in Japan, left side doors open to the curb, so usually not an issue). The driver might step out to get your luggage from the trunk if you had any – let them assist.

Thank the driver (no tip needed):

As you leave, thank your driver politely. A simple "Arigatou gozaimashita" (thank you very much, past tense) is the standard. Add a nod or slight bow of your head. They will almost always respond with a courteous phrase like "Arigatou gozaimasu, osewa sama deshita" or "Thank you" in English. There is no need to tip – the thanks and fare are enough. The door will automatically swing shut after you're clear. Give a final wave if you like. Congratulations, you've successfully navigated a Japanese taxi ride!

After the ride (if issues):

If you realize you forgot something in the cab or have any issue, use the receipt to contact the taxi company. Most receipts have a phone number and taxi ID. You can also try using the taxi app's support if you hailed via app. Lost items often find their way to the taxi company's lost and found, so don't panic – call them as soon as you can. For any compliments or complaints, you can also note the taxi license plate or driver's ID (usually displayed on the dashboard) and report to the company. By following this checklist, even first-timers can confidently use taxis in Japan. You'll find it a convenient way to get around – sometimes it's worth the extra cost for the comfort and ease, especially when you have lots of bags or late-night travels. And with this step-by-step guide, you'll handle it like a local!

Blog Post images 4.png

FAQ

Q1: Are taxis expensive in Japan?

Yes – compared to public transport, taxis in Japan are relatively expensive, especially for long distances. For example, a 10 km ride in Tokyo costs around ¥4,500 in normal conditions. Short rides start around ¥500–¥700 for the first kilometer or two, then about ¥80–¥100 per 200–300 m. By comparison, the same distance by train might cost only a few hundred yen. That said, taxis can be worth the cost for convenience (door-to-door travel), late-night trips after trains stop, or when carrying heavy luggage. They're also cheaper per person if you're in a small group splitting the fare. In summary, they are a premium option; great for occasional use, but most people wouldn't use a taxi for commuting every day due to the cost in Japan.

Q2: Do taxis in Japan accept credit cards or Suica (cashless payments)?

Yes, almost all urban taxis do. These days Japanese taxis are very cashless-friendly – they take credit cards and even IC transit cards like Suica/PASMO or mobile pay apps. Major brands (VISA, Mastercard, JCB, AMEX, etc.) are accepted, as well as electronic money like Suica/PASMO, Rakuten Edy, iD/QUICPay, and QR codes like PayPay in many cabs. As of 2022, about 99% of Tokyo taxis have card readers. Just look for the stickers on the window or ask the driver "Card ok?" to be sure. In smaller towns, there's a slight chance you'll encounter an old-school cab that's cash-only, so it's wise to have some yen on hand just in case. But in most of Japan's cities and even tourist towns, you can easily pay by card or other cashless methods. Always double-check your Suica has enough balance or your card has no issues to avoid hiccups when paying.

Q3: Should I tip the taxi driver in Japan?

No, no tipping is needed. In Japan, tipping is not part of the culture for taxis (or most services). The price on the meter is exactly what you owe – nothing more. Drivers do not expect a tip and might be uncomfortable if you offer one. In fact, if you try to round up the fare and say "keep the change," many drivers will politely hand it back to you or think you forgot your change. So, save yourself and the driver the awkwardness and pay the exact fare. A courteous thank you ("Arigatou gozaimashita") is the appropriate way to show appreciation instead of a monetary tip. The exception might be if a driver went extraordinarily out of their way to help you (like chasing you to return a lost phone) – even then, a gift or just heartfelt thanks is more common since company rules sometimes prevent drivers from accepting extra cash. Bottom line: no tip required.

Q4: How can I get a taxi if I don't speak Japanese?

Getting a cab is still straightforward. On the street, you can simply hail a taxi by raising your hand – you don't need language for that. When the cab stops, just greet the driver and show them the address or location you want to go. If you have it on your smartphone (Google Maps), you can show the map or a pin – drivers are used to it. Many taxis in cities have a GPS – they can input locations by address, phone number or coordinates. If you're at a hotel or restaurant, you can also ask staff to call a taxi for you – they'll communicate your destination to the driver. Another convenient option is using a taxi-hailing app like "GO" – it has an English interface and lets you enter your destination in English or Japanese, then a nearby cab is dispatched. With the app, you don't have to converse with the driver about where to go; it's already in their navigation. Uber app works in Tokyo and a few cities as well (it will call a taxi or hired car), but local apps like GO or JapanTaxi have more coverage. When you get in a cab, if you're worried about pronunciation, hand the driver a note with the address in Japanese or a business card of your destination. Words like "Hotel" or "Station" plus the name (e.g. "Hotel Hilton Tokyo" or "Shinjuku Station") are usually understood. Don't be surprised if some drivers have translation devices or smartphone translator apps – especially in Tokyo, many taxis were equipped with them for the Olympics. Ultimately, even without speaking Japanese, showing an address and saying please ("onegaishimasu") will get you where you need to go.

Q5: Is it safe to take taxis late at night in Japan?

Yes – Japanese taxis are very safe, even late at night. The drivers are licensed professionals and taxis are tightly regulated. Japan has one of the lowest crime rates in the world, and that extends to taxi service. You won't need to worry about being taken on a "wild ride" or worse; drivers almost never try to cheat passengers. It's common for people (including solo female travelers) to take taxis at all hours without issue. The cabs themselves are well-maintained and usually very clean. For context, taxis in Japan are known for safety, cleanliness, and honesty – many have security cameras inside (for the driver's safety too), and there's an emergency dispatch button if anything truly odd were to happen. Do note that from 10PM to 5AM a 20% fare surcharge applies, so late-night rides will cost a bit extra, but that's a standard rule and not a safety issue. If you're out drinking, taxis are a reliable way to get home after the last train stops (just expect lots of demand in nightlife areas around midnight). One small safety tip: wear your seatbelt in the cab, as even a safe driver can't prevent every accident. Otherwise, rest assured – taking a taxi at night in Japan is generally as safe as taking one in the daytime.

Q6: Can I use Uber or ride-sharing apps instead of a taxi in Japan?

Uber's availability is very limited in Japan. Unlike many countries, Japan has not fully embraced ride-sharing with private cars due to strict laws protecting the taxi system. Uber operates only in a few cities (Tokyo, Kyoto, Osaka etc.), and even there, it often just dispatches regular taxis through the app (sometimes at a higher cost). There is no Lyft or similar services. The concept of "UberX" (a private individual using their car as a taxi) essentially doesn't exist in Japan for legal reasons. Instead, Japan's own taxi apps fill that niche: the GO app is the most popular, along with S.RIDE, JapanTaxi, DiDi in some areas. These apps allow you to e-hail a nearby registered cab and pay through the app. They're very handy and have English versions. So if you're an Uber fan, you can certainly check the Uber app – but don't be surprised if the wait times are long or the price is high (Uber in Tokyo tends to send higher-end vehicles or black cabs). Many locals and expats simply use the GO app because it links directly to the huge existing taxi network and often offers discount coupons for new users. In summary: ride-sharing as known in the West isn't widespread here, but the good news is the traditional taxis are abundant and now just as easy to hail via an app. Use whichever you prefer, but you won't find much beyond these options in Japan.

Conclusion

Taxis in Japan offer a comfortable, safe, and now highly convenient way to get around – once you're familiar with the fares, etiquette, and payment options, you can ride with confidence. In a country where service is meticulous, mastering the taxi system means you'll always have a reliable transport option at your fingertips, ensuring your travels in Japan are smooth and hassle-free.

Share article

Get In Touch

Let’s Connect! How Can We Assist?

E-Housing connects you with quality properties across Tokyo. Whether you’re renting, buying or selling, our experts are ready to help. Fill out the form below for a response within 24 hours.

*
*
*